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Terms & Conditions

1. OBJECTIVE


This site www.andrianojewels.gr is the online store for the sale of products through the Internet (hereinafter "Store") of the company under the name of George Athanasiou "ANDRIANO JEWELS & ACCESSORIES", Tax No. 114458809. The terms and conditions of use of the Store are clear, clear and understandable, furthermore, any contract entered into through the Store is governed by the terms set forth herein and those agreed, as the case may be, between the parties. Any other terms are expressly excluded. principle good faith and fair dealing users as well as generally the law governing transactions, in particular remotely concluded (where applicable), any user who enters and makes use of the Branch services is deemed to have his or her consent and acceptance the terms set forth herein, without any exception, if any user does not agree to these terms, he must refrain from using the Store and any transaction with it.


2. RIGHTS, OBLIGATIONS AND LIABILITY OF THE PARTIES


The Store may contain links or references to other websites owned and operated by third parties. The Company does not handle or control and is therefore not responsible for any information, product or service contained therein. Therefore, for any problems that may arise during your visit or use, you should contact the legal representatives of these websites directly, who are responsible for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these Terms with a notice on the homepage. The continued use of this site by users after the date of any changes to these Terms will be construed as an acceptance by users of such changes.


The Company does not in any way declare that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphics are provided "as is" without any warranty of any kind.


The Company is not responsible or liable for any damages (including non-pecuniary damage) arising from the failure to provide support services.


By using the Store, the user declares that he agrees to use the Site at his own risk and acknowledges that, despite the Company's efforts to provide high quality services, it cannot be guaranteed that there will be no interruption in use. or errors in store content. Photographs of the goods are illustrative. The user may examine the goods in the Company's physical stores, subject to the availability of a code that may vary from store to store.


The User of the Branch (which includes any person using the Branch, with or without rights of use, with or without connection, as well as anyone legally responsible for the acts of a third party who uses it, such as a court supporter or legal guardian) minor guardian) states that he is legally able to enter into a contract with the Company through the Branch, as well as to use the Branch under the terms and conditions set forth herein. Also, as long as the Store is used by linking to the User login, it accepts that it is personally and financially responsible for any use of the Store, even if the Store is used by others, e.g. persons residing with him. The registered user agrees to ban any use of the Store by minors who use his account or his name.


The user is free to use the Store in accordance with these terms, law and morals. The responsibility for the contents of the transactions lies solely with the user. The Company does not make any correction or interference with the data transferred by the user, who must properly fill in the fields on the online forms.


The User agrees and undertakes not to use the Store for:


a. Posting, publishing or transmitting in any way any content that is or may be deemed unethical for any reason (offends good morals, social values, immorality, etc.) or illegal or, in general, offends, harms or damages the Company or anyone third party and their legal goods,

b. Post, post, or transmit in any way any content for which users are not permitted to transmit in accordance with applicable law or contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by agreements confidentiality) as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, or It contains malicious software designed to interrupt, damage, destruction or equipment the operation of any computer software or hardware,

c. Any other willful or unintentional breach of applicable law,

d. Any collection or storage of personal data about other users.

Without prejudice to any other rights of the Company, any use contrary to the foregoing may also result in termination of the Services provided without notice. The User agrees that the Company's management, employees, affiliates and shareholders are not responsible for any breach of the above obligations by the User.


3. CONTRACT


A contract with the Company (eg purchase of goods) through the Branch does not require registration in the Branch (using a "username" and "password"). During the purchase process the user will be asked to login (if already registered) or to indicate the details on which the goods will be shipped. If the user wishes, he can either enter a password, and thus his data will be saved for future transactions or not to register a password, so in future transactions he will need to re-enter the relevant statement.


Only the full name, mailing address, contact telephone and e-mail are required for registration. This information remains strictly confidential, in accordance with the details set forth in this section regarding Personal Data.


Orders can be made in writing via the internet by completing and sending the relevant form available at the Store. The contract expires when the customer receives an order status marked "Shipped". Other order status updates appear on the user's screen and are e-mailed to the contact email address provided by the user. During the processing of each registered order, the availability of stock of the ordered products is also confirmed. In case the availability or delivery time differs from the one listed on the goods page, the user will receive an update.


Prior to sending the order, the user, in addition to knowing the terms hereof, shall receive the following information:


a. That the User's counterparty is the Company, the full details of which are set out herein,

b. The main features of the goods ordered,

c. The total price of the goods, including VAT and any other charges as well as, where applicable, any additional shipping, delivery or postage charges and any other charges,

d. the payment, delivery, execution arrangements, the time limit within which the Company undertakes to deliver the goods;

e. That the user may submit any complaint in any way and in particular by phone at +30 26510 61598 or by e-mail at info@andrianojewels.gr and that the Company will contact the user after reviewing the complaint. as soon as possible,

f. that given the use of the Internet as a means of telecommunications for the conclusion of the contract, there is no charge by the Company for the use of the Store,

g that the user has the right to withdraw in accordance with the conditions, deadline and procedures for exercising the right set out below,

h. that the Company is liable for genuine defects and lack of contractual property pursuant to Articles 534 et seq. of the Civil Code and that the Company provides further commercial warranty and post-sale user support services in accordance with the terms set forth below;

i. The operation of the store is governed by the use of the current Code of Contuct of the Hellenic E-Commerce Association, to which the user may also address any complaint or request for redress.


The Company bears no responsibility and does not cover any differences in the prices of products purchased from a physical store of the Company and the user has subsequently ascertained the existence of a lower price in the Store or vice versa.


Any product offers are valid until stocks are exhausted.


The Company is not responsible for any errors in the features, photos and product prices listed on the Store and cannot guarantee that there will be no errors for any reason in importing and / or updating the features and / or price of a product. For this reason, in good faith, if the user finds that a good is offered at an abnormally low or high price in relation to its market value, it is obliged to contact the Company by e-mail at the address before ordering. info@andrianojewels.gr.


According to Directive 2013/11 / EC, which was incorporated in Greece by JMD 70330/2015, the possibility of electronic settlement of consumer disputes through the Alternative DisputeResolution procedure is now foreseen throughout the European Union. If the customer has the status of a consumer (ie a natural person acting out of business) and has any problem with purchasing made from our Website, he can initiate the ADR process through the single EU-wide dispute resolution platform (platform). AED). Click here.


4. INTELLECTUAL PROPERTY


The Store includes intellectual property owned by the Company and protected by law. All content of the Store is the intellectual property of the Company (or third parties) and is protected by Greek and international law. Any copying, reproduction and retransmission of the material without the written permission of the Company is prohibited. In particular, the copyrights of the content of the Store, including, without limitation, all of the documents, files, texts, images, graphics, components and code contained therein as well as the general image of the Store are copyright and the Industrial Property of the Store unless otherwise specified and protected by the relevant provisions of Greek Community and international law. The display of this material in the Store does not in any way imply the transfer or assignment of a license or right to use it.


The Store authorizes users to copy and print extracts or documents from this site (except for content held by a third party and designated as such) for non-commercial use on their part, as any copy or extract of the documents of such or the pages obtained retains all copyright or other proprietary notices and any disclaimer contained therein. Except for this limited license, nothing in the Store shall be construed to guarantee any other right or license in respect of any intellectual property, patent or trademark of the Store and Company or any third party. All logos of the Store and its trademarks may not be used or reproduced without the prior written consent of the Company. Unless otherwise specified, copying, modifying or reproducing part or all of the contents of this site in any form, based on and / or its content, or incorporating into other websites, electronic systems recovery is prohibited. No link in the Store may be included on any other website without the prior written approval of the Company.


5. PRICING - PAYMENT OF PRICE


Users can be billed either by retail receipt, deliverable upon delivery, or by invoice, if the user is a freelancer or commercial enterprise.


For shipments of products within Greece, the user can choose as payment method, bank deposit, credit card or PayPal. If the payment is made by cash on delivery, the user is obliged to pay the total amount to the post or courier officer who will deliver the parcel. In the case of credit card selection, a corresponding charge will be charged to the user's card account.


Credit card transactions through the Store will appear on the user's credit card account with the statement "ANDRIANO JEWELS". Should it be found that fraudulent use of a third party's credit card has been committed without fault, this charge may be canceled upon request to the Bank that has issued the credit card, which must investigate the complaint. Therefore, any injured third party is obliged as soon as it realizes that this has occurred to inform the issuing Bank in order to cancel it and to exclude its use by unauthorized persons.


In both cases a refund will be made if the user decides to return the product. In the case of money transfers the user receives the money through bank deposit, in cases of credit card purchases the card is instantly credited, while in cases of purchases through PayPal, the money is credited to the user account in Paypal.


Shipments of products outside Greece are made only by courier and credit card debit or via PayPal.


6. DELIVERY - TRANSFER OF PROPERTY AND RISK


The goods can be shipped by the Company anywhere, at the place indicated by the user on the order form. Shipping costs depend on the total weight of the order, the shipping method and the country of destination.


Exact shipping costs are automatically displayed in the shopping cart and you can choose from alternative shipping or delivery options.


The Company will make every effort to ship the products within Greece within 1-3 business days (Monday to Friday) for courier deliveries and within 8-10 days for mail deliveries. Deliveries outside Greece are made by courier only and the time required varies by country of dispatch. The maximum time limit for delivery may not exceed 30 days.


The Company is not responsible for any delay in execution (including delivery) due to cases that cannot be attributed to the Company or due to force majeure and as such the Company is entitled to an extension of time for execution. Force Majeure means any event that is outside the control sphere of the Company that could not predict and prevent and results in the Company being unable to fulfill, in whole or in part, any of its obligations under the contract. If such events last more than one month, the contract may be terminated by any party without compensation.


In any event of delay in delivery beyond the agreed time, the user shall require the Company to make delivery within an additional period of time depending on the circumstances and only if the goods are not delivered within that additional time limit shall the user be entitled to terminate the contract. The foregoing shall not apply where the delivery within the agreed deadline is significant, taking into account all the circumstances surrounding the conclusion of the contract, or if the user has informed the Company, prior to the conclusion of the contract, that the delivery is required to be made on or until a certain date. In such cases, if the Company fails to deliver the goods at the time it has agreed with the user, the consumer shall be entitled to terminate the contract immediately. Upon termination of the contract, the Company shall, without undue delay, refund any money paid under the contract.


The ownership of the goods is transferred after the full payment of the price. The risk of loss or damage to the goods is transferred to the user when he or a third party designated by him and other than the carrier has acquired the physical possession of the goods. However, the risk is transferred to the user upon delivery to a carrier if the user requested that the goods be transported by a carrier of his choice and was not offered by the Company (subject to the user's rights vis-à-vis this carrier).


7. WARRANTY


In the event of the Company being liable for a genuine defect or for lack of a contractual status of the good, the user is entitled, at its option, to: (a) require, without any charge, to correct or replace the product with another, unless such action is impossible; (b) apply for a reduction in price or (c) withdraw from the contract of sale, unless this is an insignificant actual defect. To be considered a contractual property, it must be agreed in writing. If the buyer chooses to correct or replace the product, the Company must correct or replace it within a reasonable time. The above user rights are expired after two years on mobile.


The Company provides a commercial guarantee of good operation and free repair to the proprietary service, which varies, depending on the good, up to 2 years from the acquisition of the physical possession of the good. The warranty offered on each product is stated in its detailed description. After the end of the warranty period, repair services are offered at very reasonable rates for the entire product life. The Company does not guarantee or guarantee protection for the fitness of a product sold for any particular purpose.


The commercial guarantee covers the free repair of goods (labor and spare parts) from normal use. Damages from mismanagement, force majeure and generally harmful exogenous agents are not covered. The user is charged with the cost of transport to and from the repair shop, which is subject to a surcharge. The warranty does not apply in case of intervention by an unauthorized technician. Please be advised that "ANDRIANO JEWELS & ACCESSORIES" is not responsible for any damage or damage to the products after use and is in no way obliged to replace them. Only the agency itself is responsible for replacing products and any form of product repair.


8. RIGHT TO CANCELLATION, RIGHT TO WITHDRAWAL AND RIGHT TO REPLACE


The user may, using any means of communication, cancel an order placed by any means of communication so that it is not executed, provided that it has not already been executed (orders being "Pending" or "Processing" or " Ongoing").


The user may, within 14 calendar days of delivery of the goods to the user (or delivery to a carrier selected by the user other than that offered by the Company), withdraw from the contract concluded with the Company (ie, for all goods for each order). The Company in this case will refund to the user all the money received from him (by credit to his debit / credit card account or via PayPal, if he used them for the transaction, otherwise by day check sent by post) - however, no such refund will be charged - including, where applicable, delivery costs (excluding any additional costs due to the user's choice to use the delivery method other than the cheapest type). esterified delivery method offered by the Company), without undue delay and in any case within 14 calendar days from the day the company will be informed of the withdrawal to the user (via email, phone or return statement). The user must, in this case, return the goods to the Company by his own choice and at his own expense, without undue delay and in any event within 14 calendar days of the day that he declares his termination. The user is solely responsible for any decrease in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and operation of the goods. Simply put, the good should be in a state that allows it to be resold, so you can try the good but not use it. The "ANDRIANO JEWELS & ACCESSORIES" special label and product labels they have not been removed or destroyed in any way. No pieces have been removed from the bracelet to fit the wrist or have been modified at all. For example, if you bought a watch, you can try them at home, but not wear them out. The returned item should, moreover, be exactly as it was sold with the change tab worn on it, in its complete original packaging (box, nylon, foam, which should not have tears or damage / alterations) and with all the contents of the original packaging (instructions for use, features and warranties, connection cables, installation software, etc.). The Company is entitled to delay refunds until the goods have been returned or the user has provided the Company with evidence that it has sent the goods back, whichever occurs first. The user may return the goods themselves to the Company's head office or any physical store. A good that was sold with an extra gift should be returned along with the extra gift, otherwise the value of the gift will be deducted from the refund. For the rest, the applicable provisions of Law 2251/1994 on Withdrawal apply.


Alternatively, in case the user does not wish to withdraw from the contract, he is entitled, within the same time limit (14 days after delivery, etc.), to replace any goods in the order with another in the same condition without , in this case, be charged (the user) with new shipping costs.


The above applies to orders placed through the online store, over the phone or through any other written means of communication, even if you have opted for delivery from a particular store. For purchases made through our network of stores you can only substitute with another product and not a refund.


9. NEWSLETTERS


The Company, through its online stores, uses your e-mail address provided that you have given your consent through the special registration fields to advertise its products and services. You reserve the right to access your personal data held by "ANDRIANO JEWELS & ACCESSORIES" and your consent information, in accordance with EU Regulation 2016/679 and the applicable National Law.


Newsletters are sent only to subscribers who have chosen to receive them and are fully technically compliant with the mailing regulations. Www.andrianojewels.gr gives Newsletter subscribers the opportunity to unsubscribe. When a subscriber chooses to unsubscribe from their mailing lists, their email is permanently deleted. Newsletter subscriber emails are used solely for this purpose and for no other purpose. Newsletters that the public receives by subscribing to mailing lists are the intellectual property of "ANDRIANO JEWELS & ACCESSORIES" and are therefore protected by the relevant provisions of Greek law and international conventions. "ANDRIANO JEWELS & ACCESSORIES" reserves the right not to include any person in the recipient lists or to delete them from them.



10. PERSONAL DATA


"ANDRIANO JEWELS & ACCESSORIES" considers the privacy of those who visit our site extremely important. For this reason it has taken the necessary steps to comply with all the rules for the protection of personal data We handle the "personal data" in accordance with our Company statement regarding the protection of personal data as well as in accordance with European Law and any other local legislation applicable to the storage, processing, access and transfer of personal data. The website of www.andrianojewels.gr, which always contains the privacy policy ("the policy") and which requests any information, collects, maintains and safeguards this personal information in accordance with the above policy, as well as with applicable legislation and applicable regulations and directives. This policy applies to personal information (as defined below) that you have provided yourself and through media (such as websites, email, and other online tools) to which this link is linked. This policy does not apply to personal information collected from non-online sources and media, except where you have provided such personal information in writing.

We only collect personal information about you if you choose to provide it to us. We do not share any personal data with third parties for their own commercial use, unless you expressly authorize us to do so. Please read this Statement to learn more about how we collect, use, share and protect information online:


a. Information collected

Our store generally uses two ways of collecting personal information online: Information we receive

- Personal Information: You can visit our site without giving us any personal information. We may only collect your personally identifiable information (such as name, address, telephone, email address and other personal information) only if you choose to provide it to us.

- Aggregated Information: In some cases, we also remove personally identifiable information from data that you have transferred to us and keep it aggregated. We may also combine this data with other information to generate anonymous, aggregated statistics (eg number of visitors, domain name of the Internet Service Provider) that help us improve our products and services.


b. In addition, by using the Store, the user recognizes that when entering into a contract through it, it is necessary to provide certain information relating to Personal Data which will be processed and incorporated into files previously notified to the Competent Authority and for which the Company is designated as a Process Controller. The Company does not collect Sensitive Personal Data (eg age) unless the user so requests for commercial reasons (eg ten year age range, for the purpose of selecting a cosmetic intended for that age group).


The purpose of the collection and processing of Personal Data is to record the contractual relationship with the Company, to control, improve and adapt to preferences and options regarding goods and to dispatch by electronic or traditional means of administration, technology, organization and / or and commercial information about the Company. The user has the right, at any time, to access the file and to request correction or deletion of any data related to it.

The Company guarantees the confidentiality and security of Personal Data, but may disclose to the competent Public Authorities Personal Data or any other information that it holds or is accessible through its systems, as dictated by applicable law. The User guarantees and bears the responsibility for the truthfulness, accuracy, validity, authenticity and relevance of the Personal Data that it discloses to the Company.

The Company, subject to the explicit consent of the user, enables users to be informed of new goods available on the market and of any other offers, payment arrangements, etc. by sending advertising or information messages to or via their e-mail address. phone. In any case, the user may stop receiving promotional messages at any time. When the user sends any request to the Company, the information provided therein is confidential and will only be used for the action requested. The content is transferred to a third party only to the addressee directly concerned and to a legitimate authority, if requested by the Company or in the event that the content of the message is offensive or detrimental to the Company or third parties whose interests the Company must protect ( third parties, suppliers, etc.).


c. Your choices

You have several choices regarding the use of our site. You may decide that you do not wish to send any personally identifiable information by not entering this information in any field on our site and by not using any personalized service available, if any. If you choose to submit your personal data, you have the right to view and edit or delete such data at any time by accessing your application. Some websites may ask you for permission for certain uses of your information, and you can either agree or refuse to use them. If you choose specific uses or communications, such as sending electronic newsletters, you will be able to terminate your subscription at any time by following the instructions in each communication. If you decide to terminate your subscription from a service or communication, we will ensure that your data is removed immediately, although we may ask for additional information before we can process your request.

As described below, if you wish to prevent cookies from being downloaded while browsing our sites, you can set your browser to refuse to accept cookies or to notify you whenever they are sent to you.


d. Security

Our store uses technology and security measures, rules and other procedures to protect your personal information from unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, www.andrianojewels.gr also uses firewalls and password protection programs in accordance with international market standards. It is nevertheless your responsibility to ensure that the computer you are using is sufficiently secure and protected against dangerous software such as Trojan, viruses, etc. You should be aware that without adequate security measures (eg secure browser setup, up-to-date antivirus software, effective firewall, no use of dubious software, etc.) there is a risk of data and passwords being used to protect access to your data from being disclosed to unauthorized users


e. Links to other websites

Our site may include links to a number of websites that may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we recommend that you visit them directly to learn about their privacy policy.


f. Statement on the privacy of minors

Our site is aimed at an adult audience. We do not collect personally identifiable information from anyone we know who is under the age of 18 without the prior verifiable consent of its legal representative. His / her legal representative has the right, at his / her request, to see what information has been provided by the minor and / or to request their deletion.


g. Updating the privacy statement

From time to time, our Store may review the content of our online privacy statement. These changes will appear immediately on this page that we ask you to visit frequently. Continued use of our site will indicate your consent to the use of new information.


How to contact our Store

To ask us questions or if you would like our Store to change or modify your profile, please contact us in writing at: "ANDRIANO JEWELS & ACCESSORIES" Agia Marina Krya 45500 Ioannina.


i. Automatically Collected Information

This type of information is automatically collected every time you come into contact with our websites and through some of the emails we exchange. The automated technologies we use may include, for example, web servers / IPs, cookies and web beacons.


11. OTHER CONDITIONS


The protection of personal data is governed by the principles of EU Regulation 2016/679 and the applicable National Law.


The use of the Store and any contracts entered into therein are governed by Greek law, in particular laws regulating matters related to e-commerce, distance selling and consumer protection, and are subject to the exclusive jurisdiction of the courts of Ioannina expressly. extrapolation of competence.


Any of the foregoing terms which is contrary to the applicable law shall cease to apply without prejudice to the validity of the other terms. If any part of the contract entered into through the Branch is found to be void or unenforceable by court order, the remaining contract will continue to apply.


The Company may conclude an agreement to delegate its obligations to an appropriate third party. Otherwise, neither party shall be entitled to assign or transfer its rights or obligations.


All notifications must be in writing by hand or by mail.


If the store is used by a country other than Greece, the user is obliged to abide by the laws of that country.


The above terms constitute the complete agreement with the Company, which reserves the right to modify, renew or delete all terms hereunder without notice. Modification or renewal will take effect as soon as this text is notified of any change.


The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (ISG 2016/679), any specific national and European legislation in certain areas, the applicable Greek law on the protection of personal data, as well as the protection of of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Data Protection Authority (ASCP) .

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